Terms and conditions of the service

The website www.internoinpelle.com is owned by Internoinpelle SRL VAT number 03878840127 , with registered office in Via Rossini 1 Varese 21100, registered in the Register of Companies of the Varese Chamber of Commerce (hereinafter"Manager"or"Seller") and its use by the user (hereinafter"User"or"Buyer") is governed by these"General conditions of use and sale".

Access to and use of this site presuppose knowledge and use of the following rules Internoinpelle SRL may modify or update, in whole or in part, the rules listed below without prior noticeIf you do not intend to accept the proposed rules, you must leave the website www.internoinpelle.com.

1.   The User will be the one and only responsible for the use of www.internoinpelle.com and its contentsIn fact, the Manager cannot be held responsible for any use of the website and its contents by each of its users that does not comply with the laws in force, without prejudice to the Manager's liability for willful misconduct and gross negligence.

2.   In particular, the User will be the one and only responsible for the communication of information and data that is incorrect, false or relating to third parties, without these having given their consent, as well as in consideration of incorrect use of the themselves.

3.   None of the information published on www.internoinpelle.com should be considered medical advice or advice, but only general information to be consulted freelyAny decision you make, based solely on the information on this site, is at your own risk.

4.   Since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from the download operations falls on the User and cannot be attributed to the ManagerThe Manager declines all responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, providers or telephone connections. and/or telematic, to unauthorized access, to alteration of data, to the failure and/or faulty functioning of the user's electronic equipment.

5.   The User is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for the Manager or third parties as a result of the incorrect use, loss, theft of such informationThe text mentions purely IT terms, commonly recognized and with a unique meaning which, until otherwise expressly requested, are assumed to be known and understood by the user of the site and the services offered for it.

6 Privacy policy
All personal information is recorded and protected as indicated in our Policy and on Use of Cookies , which we ask you to read carefully: the legislation also applies if the user accesses www.internoinpelle.com and uses the related servicesThe privacy legislation helps you to understand how www.internoinpelle.com collects and uses your personal data and for what purposes.

7Intellectual Property Rights
The contents of www.internoinpelle.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.internoinpelle.com, including menus, web pages, graphics, colors, diagrams, tools, fonts and website design, diagrams, layout, methods, processes, functions and software that are part of www.internoinpelle.com, are protected by copyright and any other intellectual property right of the Manager and other rights holdersThe reproduction, in whole or in part, in any form, of www.internoinpelle.com and its contents, without the express written consent of the Manager is prohibited.The Manager has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of

www.internoinpelle.com   and its contentsWith regard to the use of www.internoinpelle.com , the User is only authorized to view the website and its contentsFurthermore, the User is authorized to carry out all those temporary acts of reproduction, without their own economic significance, which are considered transitory or accessory, an integral and essential part of the same visualization of www.internoinpelle.com   and its contents and all other navigation operations on the website that are performed only for a legitimate use of www.internoinpelle.com and its contentsThe User is not authorized to make any reproduction, on any medium, in whole or in part of www.internoinpelle.com   and its contentsAny act of reproduction must be, from time to time, authorized by the Manager or, if necessary, by the authors of the individual works contained on the website.Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of the manager and the authors of the individual works contained in the website.The authors of individual works published on www.internoinpelle.com   have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act to damage caused to the works, which is prejudicial to their honor or reputationThe User undertakes to respect the copyright of the artists who have chosen to publish their works on www.internoinpelle.com or who have collaborated with www.internoinpelle.com   to the creation of new expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part of itFurthermore, the User is in no case authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right.By way of example, you will not be able to alter or, in any other way, modify the contents and protected works without the consent of the Manager and, where necessary, of the individual authors of the works published on www.internoinpelle.com .

8Trademarks and domain names
All the distinctive signs that distinguish the products sold on www.internoinpelle.com and present on the website are registered trademarks of their respective owners and are used within www.internoinpelle.com, for the sole purpose of distinguishing, describing and advertising the products. on sale on www.internoinpelle.comThe Manager and all the other owners of registered trademarks have the right to make exclusive use of the trademarks of their respective ownershipAny use of these trademarks that does not comply with the law and, as unauthorized, is prohibited and entails serious legal consequencesIt is in no way permitted to use said trademarks and any other distinctive sign present on www.internoinpelle.com to take unfair advantage of the distinctive character or reputation of these trademarks or in such a way as to harm them and their owners.

9Links to other websites
www.internoinpelle.com contains hyperlinks ("links") to other websites that have no connection with www.internoinpelle.comThe Manager does not control or monitor such websites and their contentsThe Manager cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your navigation operations.The User is therefore asked to pay attention when connecting to these websites through the links on www.internoinpelle.com and to carefully read their terms of use and privacy regulations. In fact, www.internoinpelle.com reminds you that the General Conditions of Use and the Privacy rules of www.internoinpelle.com do not apply to websites managed by other parties other than the Manager. www.internoinpelle.com provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websitesThe activation of the links does not imply any recommendation or report from the Manager for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.

10Link to www.internoinpelle.com

Anyone interested in activating links to the Home page and other web pages of www.internoinpelle.com, which are publicly accessible, is requested to contact the Manager at the following e-mail address:info@internoinpelle.comThe contact is necessary to activate the request for consent to the hypertext link to www.internoinpelle.com   and its pagesThe Manager has the right to oppose the activation of direct links to its website in the event that the requesting subject, who intends to activate the link to www.internoinpelle.com, has in the past adopted unfair commercial practices or that do not comply with the uses of sector or actions of unfair competition against the Manager or when the Manager fears that these behaviors may be adopted, in the future, or when the applicant has adopted, in the past or there is a fear that it may adopt them in the future, actions discrediting the Manager, your website or servicesIn any case, the activation of deep hypertext links (such as deep frames or deep links) to www.internoinpelle.com is prohibited.   or the unauthorized use of meta-tags, without the consent of the Manager.

11Content Disclaimer
The Manager has taken every precaution to avoid the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of www.internoinpelle.com, can be considered harmful to the civil convictions, human rights and the dignity of persons, in all its forms and expressionsIn any case, the Manager does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.However, if such contents are deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by www.internoinpelle.com will be your sole and personal responsibilityThe Manager has also taken every useful precaution in order to ensure its users that the contents of www.internoinpelle.com are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible, even laterHowever, the Manager does not assume any responsibility towards users for the accuracy and completeness of the content published on www.internoinpelle.com, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law.Furthermore, the Manager cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection.For any problem encountered in the use of our website, please contact Customer Service or the following e-mail address:info@internoinpelle.comA manager will be at your disposal to provide you with assistance and to help you restore the functionality of your access to the website, if this is possible.Similarly, we recommend that you contact your Internet service provider or check that every device for Internet connection and access to web content is activated correctly, including your Internet browser.Although the Manager will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow www.internoinpelle.com to operate without suspensions, interruptions or discontinuities due to the need to make website updatesThe Manager has adopted adequate technical and organizational measures to safeguard the security of its services on www.internoinpelle.com, the integrity of the data relating to traffic and electronic communications with respect to the forms of use or knowledge not permitted as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on www.internoinpelle.com, or of unauthorized access, or non-compliant with the law, to the data and information themselves.

Given that:

• with the expression"General Conditions of Sale", we mean the purchase and sale contract relating to the Seller's consumer goods stipulated between them and the Buyer as part of a distance selling system organized by the Seller;
• trademark and logo relating to the site are the exclusive property of the Seller;
• these conditions of sale govern the online sale between the Manager and the Buyer who expressly declares to make the purchase for private use or for purposes that fall within the framework of his commercial, industrial, craft or professional activity;
• The Seller reserves the right to refuse the service to anyone at any time and to change prices without prior notice;
• these premises form an integral and substantial part of the contract.

the following is agreed:

1. Object of the contract

1.1These general conditions, which are made available to the Buyer for reproduction and conservation pursuant to art12, Legislative Decree9 April 2003, n70, have as their object the purchase of products, carried out remotely and by means of a telematic network, through the website belonging to Internoinpelle SRL, VAT number 03878840127, with registered office in Via Rossini 1 Varese 21100 VA.

1.2With this contract, respectively, the Seller sells and the Buyer remotely purchases the products indicated and offered for sale on the Seller's Site.

1.3The main characteristics of the products referred to in the previous point are illustrated on the Seller's WebsiteThe descriptions and images are published by way of example and may not be perfectly representative of the characteristics of the Products, but differ in color, size and accessories shown in the figure.

1.4The Seller undertakes to supply the selected products - within the limits of their availability - upon payment of a fee pursuant to art3 of this contract.

1.5 All products visible on our website are legalWe are unable to provide information on the particular legal status of our products in the Buyer's country of residenceIt is up to the Buyer to check if the items purchased have legal restrictions in their country.

2Acceptance of the conditions of sale

2.1All purchase orders will be forwarded by the Buyer to the Seller by completing the indicated purchase procedure.

2.2These general conditions of sale must be examined"online"by the Buyer, before completing the purchase procedureThe forwarding of the purchase order by the Buyer, therefore, implies full knowledge of the same and their full acceptance.

2.3The Purchaser, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in his relations with the Seller, the general and payment conditions illustrated below, declaring that he has read and accepted all the indications from he provided pursuant to the aforementioned regulations, also acknowledging that the Seller does not consider itself bound by different conditions, unless previously agreed in writing.

2.4By placing the order, through the exact compilation of all sections of the electronic form, you fully accept the contents of the conditions of sale, the information on the right of withdrawal and the privacy information, which can be read by accessing the links present at the bottom of the page.

3Registration on www.internoinpelle.com

3.1In order to be able to place an order on the website www.internoinpelle.com, the Buyer can register through a personal account through the appropriate registration pageThe Buyer can proceed with the purchase even without registration.

3.2During the registration process the Buyer will be asked to choose a username and passwordThe responsibility that these credentials are reliable lies solely with the BuyerIf the Buyer suspects that the credentials have been compromised, he must, as soon as possible, proceed to modify such dataThe Seller is not authorized in any way to request the Buyer's passwordOnce the account is activated, the User undertakes to use the same, and in any case the related user-id and password, legitimately and correctly, also in light of the legal consequences related to such use.

3.3The Buyer is distinguished as a private customer who does not have a VAT number (hereinafter"Private Customer") and a Business Customer who has a VAT number (hereinafter"B2B customer"), enabled by the Seller after registering on www.internoinpelle.com and after verification by the Seller of the company name, VAT number and tax code valid for commercial and tax purposes.

4Sales prices and purchase methods

4.1The sales prices of the products on the Site are expressed in euros and are intended as indicative and subject to express confirmation via e-mail by the Seller, which constitutes acceptance of the purchase order.The Seller reserves the right to select and modify prices and payment methods at any time.

4.2Private Customer:the prices of the products published on the homepage or in the various sections of the Site are inclusive of VATShipping costs will be calculated and made visible to the Private Customer at the time of placing the order and vary according to the total purchase amount and the country of destination.Deliveries to Italy for the Private Customer:the shipping costs for the Private Customer will be calculated based on the weight, volume, number of packages and the country of destinationCouriers may apply surcharge fees for areas they consider"remote"The total cost of the shipment to the Buyer's home is borne by the same, except for exceptions and derogations which will be specifically advertised on the Site and/or communicated via e-mail.The cost is, in any case, made known to the Buyer before confirming the purchase order.

4.2.1 Each payment by the Private Customer can only be made by means of one of the methods indicated:Paypal, online payment by Credit/Prepaid Card.

4.3B2B customer:the prices of the products published on the homepage or in the different sections of the Site do not include VAT if the Buyer is a Business customerThe shipping costs for the B2B Customer will be calculated based on the weight, volume, number of packages and the country of destination after receiving the order and will be communicated to the B2B Customer on the invoice or pro-formaThe total cost of the shipment to the B2B Customer's domicile is borne by the same, except for exceptions and derogations which will be specifically advertised on the Site and/or communicated via e-mail.

4.3.1 Each payment by the B2B Customer can only be made by means of one of the methods indicated, following receipt of the invoice or pro-forma:advance payment by bank transfer, cash on delivery, online payment via PayPal or Credit Card/Prepaid.

4.4The product chosen by the Buyer from the electronic catalog on the website www.internoinpelle.com, can be inserted without obligation into the electronic shopping cartThe contents of the cart can be viewed, modified or deleted at any timeAfter confirming the cart, the Purchaser must correctly fill in the request form in all its parts and express his acceptance of the online purchase.The order procedure can be interrupted at any time by closing the browser window.

4.5Receipt of the order does not bind the Seller until the Seller has expressly accepted the order by e-mailThe Seller, with an e-mail containing a summary of the details of the order, after checking the availability of the chosen product, will confirm and formally accept the order received.

4.6The Buyer expressly attributes to the Seller the right to accept, even partially, the order placed (for example in the event that all the products ordered are not available)In this case, the contract will be considered completed in relation to the goods actually sold.

4.7Delivery times:the order will be processed only upon receipt of the creditYour order will be shipped on average in 1-3 working days from the time the order is placed(In case of bank transfer you will have to wait for the sum to appear on our account before being able to proceed with the shipment of the goods)After shipment you will receive an email with the tracking code to track the shipment on the courier's website.

4.8The Seller invites all Buyers to check the products upon delivery and, in the event of defects or damage to the purchased product, please contact our customer service immediately (by writing an email to info@internoinpelle.com).

4.9At the time of delivery of the products and, therefore, accepted by the Buyer himself at the address provided by him, the responsibility for possible defects falls on the customer.

5Conclusion of the contract

5.1The contract stipulated through the Site is considered concluded when the Buyer receives, via e-mail, the formal confirmation of the order, through which the Seller accepts the order sent by the Buyer and informs him that he can proceed with the evasion of the sameThe contract is concluded in the place where the Seller's registered office is located.

5.2Pursuant to art12 of Legislative Decree70/2003, the Seller informs the Buyer that each order sent is stored in digital/paper form on the server/at the Seller's headquarters according to criteria of confidentiality and security.

6Products and Services

6.1 The Seller reserves the right to modify or discontinue the sale of any product at any time and without any liability to the customer or third parties.

6.2The Seller cannot be held responsible for any changes in color, taste or smell of the products for sale on www.internoinpelle.com , which are natural and therefore are subject to natural changes.

6.3The Seller may occasionally launch special offers and services relating to the products through the website www.internoinpelle.com and reserves the right to interrupt and check such offers at its discretion.

7Warnings

1The Buyer agrees that the use of any product or service released by the Seller is done at his own riskAll products are shipped in their entirety, without any express guarantee.

2Under no circumstances shall the Seller, or any of its affiliated parties, be held liable for any injury, loss, claim or any other type of damage related to the use of its products or services.

8Complaints

Any complaints can be sent to the Seller by e-mail or by telephoneThe Seller undertakes to respond to the Buyer within 2 working days, offering the relevant solutionIf no solution is presented within 2 days, the Seller will try to contact the Buyer as soon as possible, undertaking to provide further explanations on the resolution times.

The purpose of Internoinpelle SRL company is to guarantee your complete satisfactionIf for some reason you are not satisfied with your order you can exercise   your right to a refund   without any penalty, within fourteen (14) days from the day you received the products purchased on www.internoinpelle.com .

If the customer receives a damaged or deteriorated product, you can exercise your right of withdrawal (LEGISLATIVE DECREE February 21, 2014, n21 Implementation of Directive 2011/83/EU on consumer rights), without any penalty, within 14 (calendar) days from the day you received the products purchased on www.internoinpelle.com   by filling out the Return Form (LINK) which we ask you to complete in its entiretyThe consumer must provide for the return of the goods, always within 14 days from the date of sending the communication relating to the withdrawal.The products can be returned by sending the package via the courier indicated by the Seller (BRT), or by another courierIf you have complied with all the required conditions and if the Seller assesses the damage/deterioration of the product, he will replace the item or refund you the price of the products purchased, remaining at your expense only the return costs, i.e. those for the return. to the Seller of the purchased products.

These General Conditions of Use and Sale are governed by Italian law.

In the event of disputes arising from the General Conditions between the Manager or Seller and each of its end users, the Manager or Seller guarantees, as of now, full adhesion and acceptance of the RisolviOnline conciliation service.

RisolviOnline is an independent and institutional service, provided by the Chamber of Arbitration of the Varese Chamber of Commerce, which allows you to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way, on the Internet.For more information on Risolvionline.com regulations or to send a conciliation request, access RisolviOnline.com.